Described as ‘the embodiment of a community-focused pharmacist, always ready to offer advice, support, and compassion to those who come through his door,’ Keith Brennan, Pharmacist at Haven Pharmacy in Ballyfermot, is a Finalist for the 2024 People’s Pharmacist.
His nominee explained, “Keith’s dedication goes far beyond filling prescriptions—he is committed to ensuring that every patient feels heard, valued, and cared for. No matter how busy his day may be, Keith makes a point of stopping whatever he’s doing to assist any customer who asks to speak with him, giving them his undivided attention and expertise. This personal commitment has made him a trusted figure in the community, a role he takes to heart.
“One of the most striking examples of his dedication came during a recent shortage of medications. Despite the challenges, Keith went above and beyond to source a continuous supply of chemotherapy medication for my husband. He spent countless hours working with suppliers and searching for alternative options to make sure we had enough to get us through each week, providing us with peace of mind during an incredibly difficult time.
His tenacity and compassion during that period left a lasting impression, and it’s clear he would do the same for anyone in need.
“Beyond his role in the pharmacy, Keith is a vital part of the community in other ways. He is known for his commitment to the elderly, taking extra time to ensure they understand their medications and helping them manage their health needs. Additionally, he is an enthusiastic supporter of local youth, sponsoring several youth clubs and investing in activities that give young people a sense of belonging and purpose.”
Being highly regarded within his community was a surprise for this Ballyfermot pharmacist, who was both honoured and moved by the recognition. Reflecting on the nomination, he shared, “It was a lovely surprise to be nominated, and it’s really nice to know that there are people out there who appreciate what you do. It was a real shot in the arm for me and my team,” he remarked with warmth and appreciation.
“The most rewarding thing in my workday is seeing someone come into my pharmacy with a problem to be solved, interacting with me or a member of my team, and then leaving feeling a little better than when they came in. Having a positive impact on someone’s day is what it’s all about.”
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