In what was an extremely hotly contested Category, Jenny Percival from Ryan’s Pharmacy in Derrinturn won the Athlone Pharmaceuticals Counter Assistant of the Year Award.
Athlone Pharmaceuticals Counter Assistant of the Year – Barry Doyle, Head of Athlone Pharmaceuticals with Jenny Percival, Ryan’s Pharmacy, Derrinturn
Jenny has had a huge impact on her pharmacy team and the community. It is very clear immediately that Jenny goes above and beyond time and time again. Nothing is too much of an ask or too far beyond Jenny’s reach. Her pharmacy in Derrinturn is treated with so much love and attention.
To many customers, Jenny is a counsellor, a friend to listen, a source of valuable healthcare information, a “free” courier service, an out of hours point of contact, always someone to have a joke and a laugh with to brighten your day, a personal shopper, a trusted salesperson, a forward planner/budgeter (ringing customers to tell them something they might like has come in, noticing them that a sale is about to happen), a first aider, the main point of contact even for their dispensary related queries, and a mother figure.
Jenny told us after receiving her Award, “I am so humbled but also delighted to receive this Award, which I have to say is also a reflection of my entire team and how well we work together.
“The recognition these Awards brings to the profession is un-rivalled. I would say to anyone who is thinking of entering – just go for it. Our whole community got behind us, we were inundated with good wishes and messages, the entire process has been exciting and so uplifting for all of us.”
Barry Doyle, Head of Athlone Pharmaceuticals added, “At Athlone Pharmaceuticals, we are very proud to sponsor the ‘Counter Assistant of the Year’ Award. It is never an easy task to shortlist from a cohort which demonstrate such high standards of professionalism and caring on a daily basis. It is important to support and acknowledge the people at the front line of healthcare, who are there to offer help and advice to the public when they need it.
“All of the Finalists here tonight are so deserving of this recognition and we know what this means to them. This is our first time sponsoring with the Irish Pharmacy Awards and we hope it will be the first of many.”
